Privacy Policy

Effective date: November 14, 2026

Royal Learning Center Inc. ("Royal Learning Center," "RLC," "we," "us," or "our") runs early childhood education and child care programs, and operates the website royallearningcenter.com (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use and share it, and the choices you have.

This policy covers the Site and the online forms linked from it. It does not cover records we keep as a licensed child care provider for enrolled children (for example, emergency cards, health records, attendance and incident reports). Those records are handled under our enrollment agreement, parent handbook and the child care licensing rules that apply to us.

By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Information we collect

Information you give us

You may give us personal information when you:

• Schedule a tour or ask about enrollment through our online inquiry form (hosted by ChildCare CRM). This can include your name, email address, phone number, preferred center, and your child's name, date of birth and desired start date.
• Complete enrollment, contract or exit-interview forms (hosted by Zoho Forms). These can include parent or guardian contact details, your child's details, and feedback about your experience with us.
• Apply for a job through our employment application or careers site (rlc-careers.com). This can include your name, contact details, work history, education, references and anything else you choose to include.
• Contact us by email, phone or fax.
• Sign up for our newsletter or follow us on social media.

Information collected automatically

When you visit the Site, we and our service providers automatically collect some information, including:

• Device and browser type, operating system and language
• IP address and approximate location (city or region)
• Pages you view, links you click, time spent on pages and the site that referred you

We collect this through cookies and similar technologies, mainly Google Analytics. Embedded content such as Google Maps and YouTube videos may also set cookies when you view it.

Staff login

Staff who sign in to the Site's staff area provide login credentials. These are used only to give authorized staff access to internal resources.

2. How we use your information

We use the information we collect to:

• Respond to your questions and schedule center tours
• Process enrollment and manage our relationship with enrolled families
• Review job applications and communicate with applicants
• Send newsletters, event updates and important center announcements
• Understand how visitors use the Site so we can improve it
• Keep the Site and our staff area secure, and prevent misuse
• Meet our legal, licensing and record-keeping obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing.

3. How we share your information

We share personal information only in these cases:

• Service providers that help us run the Site and our programs, and that may only use the information to provide services to us. These include ChildCare CRM (tour and enrollment inquiries), Zoho Forms (online forms), Google (analytics, maps and video) and our website hosting provider.
• Legal and safety reasons, when the law requires it, or when we believe disclosure is needed to protect the safety of a child, our staff or others. This includes reports to child care licensing agencies or child protective services where required.
• Business changes, such as a merger, sale or transfer of our centers, where information may pass to the new operator.
• With your consent, in any other case.

4. Children's privacy

The Site is meant for parents, guardians, job applicants and other adults. It is not directed to children, and we do not knowingly collect personal information online directly from children under 13.

Information about a child (such as name and date of birth) is provided by the child's parent or guardian so we can respond to an inquiry or process enrollment. If you believe a child has given us personal information through the Site, contact us and we will delete it.

5. How we protect your information

We use reasonable administrative, technical and physical safeguards to protect personal information. These include encrypted (HTTPS) connections, password-protected staff access, and limiting access to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. How long we keep information

We keep personal information only as long as needed for the purposes above, or as long as the law or licensing rules require. Inquiry and application records that do not lead to enrollment or employment are deleted or anonymized when no longer needed.

7. Your choices

• Cookies: You can block or delete cookies in your browser settings. Some parts of the Site may not work properly without them.
• Google Analytics: You can opt out with the Google Analytics Opt-out Browser Add-on.
• Emails: You can unsubscribe from newsletters using the link in any email, or by contacting us. We may still send you messages about your child's enrollment or care.
• Access and correction: You can ask to see, correct or delete the personal information we hold about you by contacting us. Some records must be kept by law or licensing rules.

8. California privacy rights

If you live in California, you may ask us once a year whether we have shared your personal information with third parties for their direct marketing purposes (California Civil Code § 1798.83). We do not share personal information for that purpose.

Do Not Track: Some browsers send "Do Not Track" signals. The Site does not currently respond to these signals, because there is no common standard for them.

9. Links to other websites

The Site links to other websites and services, such as Facebook, Instagram, YouTube, ChildCare CRM, Zoho Forms and our careers site. We are not responsible for the privacy practices of those sites. Please read their privacy policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Significant changes will be posted on the Site.

11. Contact us

If you have questions about this Privacy Policy or your information, contact:

Royal Learning Center Inc.
Phone: (323) 242-8010
Fax: (323) 242-8170
Email: support@royallearningcenter.com